CX Accelerate

CX Accelerate is a consulting engagement that analyzes your CX strategy and execution and delivers actionable insights with a prioritized roadmap for rapid and measurable impact.

Increase Revenue

* $100M Increase in Revenue

Reduce Churn

* 20% Reduction in Customer Churn and $40M in Revenue Retention

Decrease Customer Effort

* Lower Effort, Digital Experience for 2.1M more customers

Increase CSAT

* 15% improvement for email, 7% for chat and 6% for voice

Reduce Cost

* 22% Reduction in Customer Support and $2.3M decrease in support costs

* Real customer’s outcomes

Start your CX transformation today!