Learn how a cloud technology leader leveraged our B2B lifecycle expertise to improve solution stickiness and win new revenue.
WoodmenLife Leverages Next-Gen IVR to Enhance Customer Experience
Learn how implementing next-gen, cloud-based technology enabled WoodmenLife to enhance customer experience and reduce operational costs.
Dedicating Support to Subscription Renewal Management
Learn how a cloud services company migrated from an on-prem to SaaS model, without sacrificing on-time renewal rates.
AR App Development Virtualizes the Sports Experience
Learn how early adoption of virtual technologies like augmented reality (AR) can position you to become a leader in social commerce.
Sales Prioritization Brings Accountability to Renewals
Learn how Concentrix dropped customer churn and achieved an unprecedented level of success with sales prioritization
Pioneering a Voice-Enabled Experience for a Fast-Casual Food Chain
Learn how a popular US-based fast-casual food chain adopted a voice-enabled reorder experience for a more convenient CX.
Content Trust and Safety in a World of Pure Imagination
Learn how a video game developer safeguarded virtual reality (VR) and metaverse experiences with a content trust and safety program.
Managing Metaverse Safety for a Virtual Gaming Ecosystem
Learn how one of the world’s largest social metaverse platforms ensured online safety for its most vulnerable users.
Pioneering Support for the Crypto Economy
Learn how a crypto economy startup applied white glove support to help customers navigate new tax regulations.