for Zendesk

CONCENTRIXCX for Zendesk provides bidirectional integration capabilities that allows the capture of feedback on your support
teams in real time.

Organization-Wide Follow-Up

Track follow-up issues and improve cross-functional collaboration across your organization

Immediate Feedback Collection

Capture feedback in real time following an interaction with your support teams to increase response rates

Drive Actionable Feedback

Identify issues and follow up in real time

ConcentrixCX Integrations | Zendesk
Concentrix Voice of the Customer

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