Maximizing channel market share and growth
Building a thriving channel ecosystem is not easy. Data and communication are often siloed, resulting in misalignment, cannibalization, and a lack of motivation or inability to proactively configure, price, quote, sell, and renew customer contracts. Concentrix’s Channel Management solutions leverage unparalleled expertise and best-in-class technology to drive the behaviors and outcomes you need for your your entire ecosystem to grow. Whether you need to improve your channel sales or renewal rates, we seamlessly integrate your business into each channel partners’ operations, to grow relationships and build win-win partnerships.
Our experienced sales advisors work directly with your partners and end-users to support your retention and customer growth goals. With monthly, quarterly, and annual reporting, we deliver a deep analysis of channel performance, correctly forecast sales, evaluate sales pipelines, increase data and customer visibility, and generate insights to identify and overcome barriers to success.
We help you design campaigns, create partner tier levels, and develop incentive programs to drive the specific behaviors and outcomes you’re looking for. Our strategic partner management team works directly with your partner ecosystem to build best-in-class growth strategies to ensure that every partner becomes your brand champion, from lower-tier partners to enterprise accounts.
Typically, an add-on to our partner empowerment solution, partner enhancement drives partner evaluations via outbound activation and business development engagements within your partner ecosystem. This accelerates and enhances partner productivity through business planning reviews, pipeline generation, and revenue-focused campaigns while expanding their engagement footprint.