Implement your testing and vaccination program with speed, efficiency, and thoughtfulness.

As the healthcare industry begins to prepare for COVID-19 vaccine distribution and delivery, it faces the incredible challenge of how to vaccinate millions of people in a short time. We can help.

With HITRUST CSF certification and deep domain expertise in all nuances of healthcare and pharmaceutical services, Concentrix can quickly deploy and scale support for your testing and vaccination program with our global workforce. We can help ensure compliance with evolving government guidelines, and provide an empathetic, human experience for your members, customers, and patients.

COVID-19 Vaccine Support
Engagement Support | COVID-19 Vaccine Support

Engagement & Support

Supported by innovative technology and analytics, our agent workforce has the social, emotional, and problem-solving skills to answer questions, provide information, and handle complex issues related to testing and the vaccine administration process, including:

  • Dedicated helplines
  • Eligibility inquiries
  • Adverse event reporting

Our healthcare expertise:


Years of experience




Annual transactions

Featured Resources

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