Discover how Concentrix sales helped a global software and services leader resolve high customer churn and open the way for innovation.
REVENUE GROWTH SERVICES
Driving profitable revenue growth at scale
Gain customers. Build loyalty. Maximize lifetime value.
Sustaining revenue growth in today’s hyper-competitive, customer-driven environment can be challenging. Customers expect more, they have a far-reaching voice, and consult numerous sources to inform their buying decisions. There are no short-cuts in sales. Sales teams must understand each customer’s needs, and demonstrate value, while delivering exceptional brand-defining customer experiences at every step of the buyer’s journey. Concentrix’s Revenue Growth Services, combine analytics, industry-leading technology, and a high-performing sales culture to drive revenue and CX outcomes at all stages of the customer lifecycle.
B2B Revenue Growth Services
Meet buyers’ demands for a digital-first experience—and adapt your sales engagement to align with their ever-changing needs. Whether direct or through the channel, we drive positive sales outcomes by implementing strategies to win future new business, without losing sight of your existing customer relationships. We deliver the infrastructure, the insights, and the operational scale you need to realize short-term goals, with long-term results.
B2C Revenue Growth Services
Accelerate the growth of your business with enhanced demand generation, better sales conversion, and exceptional customer experiences. Our end-to-end revenue growth services enable you to drive proactive, insight-led strategies. We help you identify and engage more prospects who are ready to buy, choose the right moments to target customers with relevant offers, and proactively retain and grow their value over time.
Featured Insights
Monetizing Customer Success: A Primer
In this article, we’ll share a few best practices to help businesses monetize their customer success offering.
Tech to Transform CX and Drive Sales
Learn how to transform CX and create better buying journeys that will keep your customers coming back for more.
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